Our specialists have over 15 years experience deploying security and infrastructure solutions at some of the largest global corporations. Our methodology follows a tried and tested formula whilst also providing the flexibility that customers desire. This means that the project can be tailored to suit your needs.

 

PRE-SALES

At VectisNET we take a consultative approach to solving problems; we look to have a high-level conversation around your current IT challenges & focus areas and their impact on your organisation and team. 

Once we know where your IT priorities are, we can then give you an overview of our portfolio, aligning your problems with our solutions. 

Our pre-sales approach includes:

  • Troubleshooting & fact-finding
  • Aligning requirements with the VectisNET portfolio (where appropriate)
  • Product overviews & demonstrations
  • Design workshops
  • Evaluations / proof of concepts
  • Final solution proposal

POST-SALES

Once you have selected the appropriate VectisNET solution, we have a proven methodology for ensuring strong two-way communication and smooth progress during your deployment phase to ensure your expections are not only met, but exceeded.   

Our post-sales approach includes:

  • Full documentation:
    • Design
    • Configuration
    • Agreed timescales
    • Implementation plan
    • Testing
    • Admin guides
  • Solution deployment & configuration
  • Ongoing health checks
  • Product upgrades, where requested
  • Solution expansion consultancy

 

 

ONGOING SUPPORT

Our goal upon our engineers leaving site for the final time is to ensure your team have complete confidence in 'holding the reigns'. 

VectisNET ongoing support packages include: 

  • Standard 8×5 support
  • Premium 24×7 support
  • Advanced hardware replacement
  • Managed service options
  • Reporting
We would love the opportunity to discuss how our professional services can help your organisation to make informed decisions and maximise your investment in new technology.